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Conceptual Thinking: Understands a situation or problem by identifying patterns or connections and addressing key underlying issues. Conceptual thinking includes organizing the parts of an issue or situation in a systematic way.

Target Levels:

Sees Basic Relationships: Links parts of a problem to a broader set of issues or relationships. Sees patterns or trends when looking at information.

Sees Multiple Relationships: Analyzes relationships among several parts of an issue or situation. Uses multiple associations of events and applies concepts from other fields when analyzing events or situations.

Clarifies Complex Data or Situations: Uses alternative ways of looking at issues or problems and linking complex information to a solution. Analyzes, plans and integrates concepts into a structured and rational process. Makes complex ideas or situations clear, simple and/or understandable. Assembles ideas, issues and observations into clear and useful explanations and solutions.

Applies Complex Concepts In Area of Responsibility: Adapts and applies concepts in new ways that improve the delivery of information and programs in support of departmental priorities. Identifies several solutions and weighs the value of each in moving the work of the department forward.

Creates New Concepts That Advance the Departmental Priorities: Creates and applies concepts that are new and different to advance departmental direction. Demonstrates leadership in thinking and integrating efforts with stakeholders internally and externally that clearly influences program management.